Lone Worker Monitoring

Keep Staff Safe with Our Simple, Reliable, & Flexible Lone Worker Monitoring System

SolusGuard ensures that when someone working alone becomes unresponsive, the right people are notified immediately, allowing them to establish contact with the worker and dispatch emergency services when needed. 

We offer mobile app-based alert monitoring for managers through our alert feed and professional alert monitoring services.
Organizations can choose from our app-based, web-based or professional alert monitoring options.
The SolusGuard Difference

A Lone Worker Safety App with Highly Customizable Monitoring Options 

Equip your lone workers with our app-based check-in tool, then choose one or multiple monitoring options based on what best fits your organization's internal safety protocol:

  1. Mobile app based check-in monitoring for supervisors or managers.
  2. Web-based check-in monitoring for you internal security or scheduling teams.
  3. Professional third-party monitoring with our 24/7/365 Professional Monitoring Service.
How it Works

4 Steps to Better Lone Worker Monitoring

 

1. App-based Check-ins for Staff

Allow employees to check-in regularly during periods of working alone using our mobile safety app or alert others instantly of a potential emergency using the in-app SOS button. 

2. Automated Missed Check-in Alerts

When an employee misses a regular scheduled check-in, our system automatically notifies a group of pre-configured contacts and/or one of our professional monitoring agents. The contacts can then see the employees GPS location and additional details about the work they were doing to help inform the alert escalation process. 

3. Coordinated Response & Escalation

Alert recipients can engage immediately through our live alert messaging feed, accessible via both the Mobile Safety App and the Command Center monitoring platform. This collaborative channel enables real-time communication, ensuring that all parties stay informed and can coordinate an effective response. 

4. Dispatch of Emergency Services Quickly

Once the emergency is confirmed, local emergency services or your designated internal response team are promptly dispatched to the staff member’s precise location. The live alert feed continues to provide ongoing updates, keeping everyone connected throughout the response effort.

Better Safety, By Design

Lone Worker Monitoring System Features

Our integrated alert monitoring system is a critical component in workforce safety, used daily by managers, internal security teams, and professional monitoring agents to receive, coordinate, and escalate alerts efficiently. With a suite of powerful, flexible features, every incident is managed with precision to keep your team safe and your operations secure.

 

Feature 1 icon for mobile monitoring of lone workers and alerts 

App-based Missed Check-in Alerts

Receive missed check-in and SOS alerts on the go through our Mobile Safety App. Stay in the loop during alert escalation and support emergency response efforts through our app-based alert feed .

Feature 2 icon for web monitoring of staff working alone and missing check-ins or triggering alerts 

Web-based Lone Worker Monitoring 

Designed for organizations with internal security or dispatch teams, our Command Center software provides web-based dashboard to consolidate alert response and management. It lets teams efficiently triage alerts, communicate, and coordinate responses from a centralized platform.

Feature 3 icon for professional 24/7 monitoring for those not wanting to monitor their own staff alerts 

Professional 24/7 Monitoring Service

Our dedicated monitoring agents are available around the clock to respond to missed check-in or SOS alerts, follow your organizations alert escalation protocol, and dispatch emergency services as needed. This service provides continuous oversight, ensuring that no alert goes unattended.

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Check-in App for Lone Workers

Allow staff working alone to check-in on a regular basis using our mobile safety app. Our app makes it convenient, fast, and easy for staff to confirm their safety while working alone. 

multi-channel

Multi-channel Notifications

Alerts are sent instantly via push notifications, SMS, email, and custom API integrations. This multi-channel strategy minimizes response times by delivering critical information to your network without delay.

Feature 5 icon for one-to-many alert system to notify multiple people at the same time

One-to-Many Alert System

Engineered for scale, our system can notify multiple contacts and monitoring parties simultaneously through various communication channels. This ensures a rapid, coordinated response in any emergency.

Enterprise Safety Solutions

Smart, Scalable Protection for Your Entire Workforce 

SolusGuard partners with leading businesses and government agencies to deliver seamless, customizable safety solutions that fit your organization — not the other way around. Our technology adapts to each employee’s level of risk, ensuring the right level of protection for every worker, in every environment.

We provide web based administration tools, worker alert monitoring services, and reports for large organizations

Trusted by leading organizations across North America to keep their people safe.

 

“SolusGuard has afforded our team a real sense of security while completing their day to day tasks. The system is quick and easy to set up and the devices are extremely easy to use, our employees only need to push a single button to call for help. Strongly recommended, the experience has been great.”

 
Headshot of Sheena Reyes Keslick, VP of Operations at MainStreet Equity Corp

Sheena Reyes Keslick

VP of Operations, MainStreet Equity Corp.

 

"SolusGuard means peace of mind! In the Property Management industry we give our investors peace of mind that their investment is being managed and that tenants feel safe in their homes. SolusGuard has taken this one step further to provide peace of mind that my employees are safe no matter where they might be." 

Headshot of Carla Browne, president of Real Property Management

Carla Browne

President, Real Property Management

 

"SolusGuard has been a great partner in safety. Their technology is industry leading and provides us an advanced level of protection for our team members. Thank you."

Headshot of John Price, Senior VP of Health and Safety at Avenue Living

John Price

Senior VP of HSE, Avenue Living
Common Questions

Unsure if our lone worker monitoring system is right for your organization?

What sets your Alert Monitoring approach apart from other systems?

We offer three distinct yet complementary monitoring options: a mobile-based solution with an integrated real-time newsfeed, professional 24/7 monitoring services, and our advanced Command Center for internal management. You can choose the option that best suits your organization or combine them for enhanced safety. You are not required to use our professional monitoring service.   

How do multi-channel notifications enhance emergency response?

By sending alerts through push notifications, SMS, email, and custom API integrations, we incorporate redundancy into our alert notification system. This enhances reliability by guaranteeing that if one channel fails, contacts will still receive notifications through the other channels, ensuring they are informed of the alert.

Does your system track employee location continuously?

No. We capture location data only when necessary — during active check-in sessions, when an SOS is triggered, or when the wearable panic button is pressed. This approach ensures essential information is available in emergencies while respecting privacy.  

How does the live newsfeed improve situational awareness?

The live newsfeed provides real-time updates on alert statuses, GPS data, and response actions to both the employee who triggered the alert, and everyone within their contact network.

This continuous stream of information keeps your safety team fully informed, enabling coordinated and swift action during an incident.

Can the Alert Monitoring system be customized to our needs?

Absolutely. Our system is highly configurable —you can tailor notification protocols, escalation procedures, and the data captured during an alert to align with your organization’s unique safety requirements and compliance standards.

Resources

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