Lone Worker Monitoring

Real-Time Visibility Into Active Alerts, Employee Locations, and Escalations

When a worker presses a duress button or triggers an emergency alert, your team needs immediate visibility into who needs help, where they are, and what response steps need to happen next.

SolusGuard gives safety, operations, and response teams a live view of active alerts, worker status, and locations through the Aware Dashboard. Monitor incidents in real time, coordinate response efforts, and escalate emergencies faster when every second matters.

Instead of relying on phone calls or fragmented updates, your team gets one centralized place to manage alerts and support employees during critical situations.

Fast Emergency Alerts for Employees and Field Staff

A duress button is only effective if alerts reach the right people fast and responders have enough information to act immediately.

When an employee triggers an alert using the mobile safety app or a wireless duress button, notifications are sent in real time with location details and escalation workflows already in place.

Safety teams, supervisors, and designated responders can quickly see who needs help, where the incident is happening, and what actions need to happen next.

Instead of relying on delayed phone calls or manual escalation processes, your team gets faster response coordination during workplace emergencies.

Instant Alerts That Trigger Immediate Response

Lone worker monitoring is only effective if alerts lead to immediate action.

In an emergency, delays are usually caused by confusion. Alerts don’t reach the right people, or responders don’t have enough information to act quickly.

Workers can trigger an alert instantly using the mobile app or a wearable panic button. Alerts are sent in real time with location and context, so responders know exactly what’s happening.

Your team can respond immediately with full visibility, reducing delays and ensuring incidents are handled quickly and correctly.

Automatic Escalation for Missed Check-Ins and Unresponsive Workers

The highest-risk workplace emergencies are often the ones where an employee cannot call for help or respond to a check-in.

When a worker becomes unresponsive, SolusGuard automatically triggers escalation workflows to notify supervisors, safety teams, or designated emergency contacts in real time.

Instead of relying on someone to notice a missed call or delayed response, your team gets automatic alerts and visibility into potential incidents as they happen.

Every missed check-in is treated as a possible emergency so response can begin faster when workers may be injured, incapacitated, or unable to communicate.

Protection That Works Beyond Cellular Coverage

Many employee safety apps and duress systems rely entirely on cellular service, creating coverage gaps in remote, rural, or high-risk work environments.

SolusGuard supports satellite connectivity, helping lone workers, field staff, and mobile employees stay connected even in low or no coverage areas.

Whether employees are traveling between sites, working in remote locations, or operating outside reliable service areas, emergency alerts and check-ins can still reach your team when it matters most.

Response Management

Every employee safety program needs a clear response plan when alerts are triggered.

SolusGuard supports both internal response teams and 24/7 professional monitoring, so organizations can choose how emergency alerts are managed based on their operations and available resources.

Route alerts to your own supervisors using dispatch-grade incident response tools, or rely on trained operators to assess the situation and initiate emergency response through defined escalation procedures.

“SolusGuard gives our team real peace of mind while handling daily tasks. The system is quick to set up, the devices are simple, and with one button staff can call for help. It’s been a great experience.”

Sheena Reyes Keslick

VP of Operations, MainStreet Equity Corp.

“SolusGuard has become essential to our safety protocols. The discreet devices give staff instant access to help, with features that show true understanding of our work. As a CEO, it gives me peace of mind.”

Cara Bahr

CEO, YWCA Saskatoon

"SolusGuard has been a great partner in safety. Their technology is industry leading and provides us an advanced level of protection for our team members. Thank you."